Alba

Our digital assistant Alba helps you perform banking transactions more quickly and easily!

Powered by artificial intelligence, Alba is a virtual assistant that continuously improves and enhances its capabilities. Available 24/7, Alba can chat with you, provide information about our banking products and services, assist with your transactions, and offer fast solutions to any issues you may encounter.

You can easily access Alba through our website and the Albaraka Mobile app and receive service in both Turkish and English. On Albaraka Mobile, you can get support either before logging in or after logging in, and carry out your transactions through Alba.

Make your banking operations even easier with Alba, and get to know it today!

What Can Alba Do For You?

• Provides information about our banking products and services.
• Assists you with various transactions such as account, card, and password management.
• Performs profit share and financing calculations and assist with the application.
• Displays up-to-date exchange rates and perform currency conversion.
• Informs you about ongoing campaigns and guide you through the application process.
• Provides both voice and written support through Albaraka Mobile.
• Helps you complete mobile transactions more quickly and easily.
• Allows you to view your account and card information.
• Quickly performs your saved money transfers.
• Facilitates credit card, financing, and bill payments.
• Offers information about the nearest Albaraka Türk branches and ATMs