Useful Information
Overdue Penalty
Minimum payment rate for our credit cards is 100%. When it is the due date, the customer has to pay outstanding balance related to that month.
You can see the example of credit card delinquency calculation below. The example below has been created for cases where the next statement date is 20 days after the due date of previous statement. When calculating these date ranges, the actual day ranges are considered.
Example: Sme Credit Card Overdue Penalty Charge Calculation
In case the credit card limit is used in the amount of 1.000 TL and the final payment date is paid in the amount of 300 TL, the calculation of the sample delay penalty is as follows:.
| Sme Credit Card Delay Penalty Calculation | |||||||
|---|---|---|---|---|---|---|---|
| Usage Amount | Minimum Payment Amount Rate | Minimum Payment Amount | Payment Amount | Total Not Paid Amount | Shopping Overdue Penalty Rate | Days in Overdue | Overdue Penalty Amount |
| 1.000 TL | %100 | 1.000 TL | 300 TL | 700 TL | %3,96 | 20 | 18,48 TL |
For the remaining balance of 700 TL until the next account cut-off date, from the last due date, delay penalty will apply.
Sme Credit Cards Overdue Penalty Charge Rate: %3,96
Minimum Payment Amount: 1.000 x (100%) = 1.000 TL
Payment Amount: 300 TL
Unpaid Amount: 1,000 - 300 = 700 TL
An overdue penalty up to the days delayed accrues to the unpaid amount.
Shopping Delay Amount: 700*%3,96/30*20 = 18,48 TL
NOTE: For all our credit cards, a penalty is calculated based on the current rate determined by the CBRT and the number of days of delay for debts not paid by the due date, and this amount is reflected in the customers' next statement.
Useful Information
What should I know regarding my credit card usage?
When your credit card is delivered to you, your PIN is sent via SMS to your phone number registered in the system. You can start using your card with this PIN; or you can change your PIN via our internet branch and Albaraka Mobile. Your card will be activated after your first transaction performed with PIN. When your card is renewed due to expiration, your current PIN will be valid.
Our cards are contactless. After first transaction performed with PIN, you can use your card contactless.
Within the scope of authorizations, you can perform your mail order and e-commerce transactions after your card is activated. You can change your authorizations via internet branch, Albaraka Mobile and 0850 222 5 666 Alo Albaraka.
How can I set my card PIN?
Your PIN is sent to you via SMS when you get your card for the first time. You can change your PIN through our Phone Banking or Internet / Mobile Banking services.
What shoul I do if my card is lost / stolen?
If you suspect that your card lost or stolen, you can close your card for transactions temporarily for 24 hours via Albaraka Mobile. In addition, you can also close your card for transactions by calling Alo Albaraka at 0850 222 5 666.
What are the advantages of Albaraka Worldcard?
With Albaraka Worldcard, you can shop in instalment in over 300.000 World merchant member stores, you can earn Worldpoints for your purchases instantly and use your accumulated points whenever you want.
All Albaraka Worldcards are contactless. You can perform your transactions up to 350 TL as contactless and without PIN; and you can perform your transactions over 350 TL as contactless with your PIN.
Where can I shop with Albaraka credit card?
You can do shopping with your Albaraka credit card in millions of shops, markets, hotels, restaurants, holiday villages, gas stations and other many more places all over the world, where you see VISA and MasterCard logos, without cash.
How can I make payment for my credit card?
You can make payment for your credit card through following channels:
- İnternet Branch
- Albaraka Mobile
- 0850 222 5 666 Alo Albaraka
- The nearest Albaraka branch
Does Albaraka credit cardholder pay any commission or fee?
You do not pay any commission or fee as long as you pay your card debt until last payment date.
How can I change my statement date?
You can change your statement date for once only within the same statement term and three times within the same year through the following channels:
- Internet Branch
- 0850 222 5 666 Alo Albaraka
- The nearest Albaraka Branch
How can I follow my credit card expenditures?
Your detailed statement showing the breakdown of your expenditures and the amount you need to pay will be mailed to the address you have provided each month. If you wish, your statement will be faxed to your fax number regularly or sent to your e-mail address. You can also easily your credit card expenditures through your branch, our internet branch, Albaraka Mobile and Alo Albaraka at 0850 222 5 666.
What should I do when my statement is not delivered to me?
You can monitor your statement through following channels:
- Internet Branch
- Albaraka Mobile
- 0850 222 5 666 Alo Albaraka
- The nearest Albaraka Branch
What should I do if I want to object to my statement?
When your credit card is delivered to you, your PIN is sent via SMS to your phone number registered in the system. You can start using your card with this PIN; or you can change your PIN via our internet branch and Albaraka Mobile. Your card will be activated after your first transaction performed with PIN. When your card is renewed due to expiration, your current PIN will be valid.
Our cards are contactless. After first transaction performed with PIN, you can use your card contactless.
Within the scope of authorizations, you can perform your mail order and e-commerce transactions after your card is activated. You can change your authorizations via internet branch, Albaraka Mobile and 0850 222 5 666 Alo Albaraka.
Can I withdraw cash with my credit card?
Within the scope of Islamic Banking Principles, cash withdrawal is not allowed with our credit cards.
Is there any commission or fee added to my expenditures abroad when being reflected to statement?
Your expenditures abroad are converted into Turkish Lira by adding a 1% commission to the Albaraka Türk foreign exchange selling rate on the date when the transaction is submitted to our Bank.
If I delay my credit card payment, what happens?
For all our credit cards, a penalty is calculated based on the current rate determined by the CBRT and the number of days of delay for debts not paid by the due date, and this amount is reflected in the customers' next statement.
How can I open my debit / credit card for e-commerce?
You can open your cards for e-commerce transactions by using following channels to continue online shoppings:
- Our internet branch
- All of our branches
- Alo Albaraka 0850 222 5 666
- SMS (You can open your cards for e-commerce by texting INTERNET, space, last 6 digit of your card and send to 4462)
What is the daily limit of my debit card?
With the Albaraka debit card, you can spend up to 5.000 TL from ATM and 4.000 TL in your POS purchases.
How can I change my account linked to my debit card?
You can change your account linked to your debit card by calling Alo Albaraka at 0850 222 5 666 or via Internet Banking.
Is it possible to exceed the limit of my additional card?
It is not possible to exceed the additional card limit.
Is there any statement cut for my additional card?
On the statement cut date you specify, term debt of your additional card is transferred to the main card to which your additional card is linked and the statement is cut for the main card. No statement is cut for your additional card.
Can I have additional cards of my all cards?
If you have any of our Albaraka Worldcard Credit Cards, it is possible to benefit from the additional card
Can I benefit from the same advantages as main card with my Private Banking / Platinum additional card?
You can benefit from the same advantages as main card holder with Private Banking / Platinum additional card, namely Roadside Assistance (VIP driver, discounted rent a car, tow truck service, vehicle information service) Housing Assistance (locksmith, professional house support, repairing electricity and water installation, housing information service), Travel Support Service (discounted airport transfer, Professional driver), Medical Assistance (medical consultancy, doctor or nurse visits, check – up, immediate medicine delivery,) and more.