To get Retail and Corporate Telephone Banking service, you can call Alo Albaraka via 0 850 222 5 666 (without using area code), and perform many banking transactions that can be made in our branches and ATMs via telephone banking.

Features

• You can reach Alo Albaraka using your landline or mobile phone from everywhere in Turkey.*
• You can call Alo Albaraka from your landline or mobile phone from abroad on +90 216 444 5 666.**
• You can define a password for your ATM card, renew your card, cancel your card for transactions and request an examination of your transaction records by calling Alo Albaraka.
• You can quickly perform your exchange transactions, trade foreign currency and get information about the exchange rates.
• You can open a current account or a participation account, request account details or request account statements.
• You can make your utility and company payments.
• You can transfer money to any account you want via EFT, wire transfer or cash transfer.
• You can give an EFT, wire transfer or cash transfer order for a future date, and change the dates or amounts in the orders.
• You can update your address, e-mail and automatic fax details.
• You can report your objections and complaints, get information about cheques and promissory notes, or change your phone banking password.
• You can change your credit card password, request your statement to be sent via e-mail or fax, display your current term activities and debt information, pay debts, give a direct debit order, change your statement date and contact address, request a new card, or perform your additional card transactions.

(*)In domestic calls, local call charge shall apply. Prices for calls made from mobile phones may differ according to the tariff of your mobile phone operator.

(**)The charges for the calls from outside Turkey depend on your country and the charging conditions of the network used.

Other Information

• You can reach Alo Albaraka via 0 850 222 5 666, and perform all your banking transactions.
• When you make your Telephone Banking transactions with your TR identity number, customer number or 16-digit card number, you can conclude your transactions faster.
• You can perform your banking transactions via the Interactive Voice Response System or our customer service representatives.
• You will not be charged for the transactions you perform via Phone Banking. (*** Certain charges apply in swift transactions and manual invoice collections with credit card.)