Internet Branch
Accessible Banking
Albaraka Türk’s Accessible Banking
As Albaraka Türk, our goal within the scope of the Barrier-Free Banking Programme is to increase the service quality of our disabled customers and customers over the age of 70 and to eliminate barriers.
For Visually Impaired
For our visually impaired customers, we offer the opportunity to perform transaction via voice menu which is activated when plugging in the headphones so that they can get service from our ATMs.
For Hearing Impaired
When our hearing impaired customers want to report lost or stolen cards or to receive information about our services, we provide live customer support via WebChat available in our internet branch.
We care to position both our branches and ATMs by taking the needs of our orthopedically handicapped customers into consideration.