Albaraka Mobil
Mobil Bankacılık
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For Visually Impaired

Our Services We Provide For Our Visually Impaired Customers:

  • In order for them to receive service from our ATMs, we offer them the opportunity to make transactions through the voice menu function that is activated when a headset is inserted.
  • We ensure the confidentiality of information by darkening the screen while using the voice menu.
  • By using the standard ATM menu prepared by the Banks Association of Turkey, we ensure that our visually impaired customers can make transactions with the same menu standard in all ATMs with voice menus in the country.
  • When our visually impaired customers make payments with credit or debit cards, we send the information about the transaction to their phones via text message so that they can listen to it through screen reader programs.
  • We take care to ensure that the single-use passwords sent for Internet and Mobile Banking services are readable by screen reader programs.
  • We use walking surface signs on the ground and inside our branches to provide easy access to our ATMs.
  • We offer an easy and accessible experience with voice prompts over the web. Visually impaired users simply need to download the Blindlook application to their IOS or Android phones and choose Albaraka Web after becoming a member of the Blindlook platform, in order to access all our content more easily thanks to their use and expenses in cooperation with BlindLook.